At translightelectricals, we are committed to making our delivery process as quick and pleasant as possible, because we know how important it is that your goods arrive on time and in perfect condition. In the region, we work with Courier Company and translightelectricals logistics to provide you with the quickest delivery. All shipments made from approved Orders are shipped using translightelectricals delivery drivers and 3rd party fulfillment service. Free shipping on orders above AED 100 within the UAE. Free shipping on all orders above AED 1000 outside the UAE. If the order value is less than AED 1000 there will be a shipping charge of AED 500 applicable outside the UAE.

We also provide a tracking code - as provided by the 3rd party service which the User can use to track their shipment.

Return and Exchange

We appreciate your business and we want you to be 100% satisfied with our merchandise. If you are unhappy with your order, get the merchandise exchanged/canceled within 15 days. The exchange depends on the availability of the merchandise requested by you, In case if the requested merchandise is not available we will credit your bank account as per the refund policy.

We will accept the return or exchange from the United Arab Emirates only